Feature Availability & Limits

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Bigin 360

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Expand AllFreeExpressPremierBigin 360
 

Data

Records500/org50,000/org100,000/org1 Million/org
Products    
 

Users and Control

Invite new users to your Bigin account, assign them roles, and set restrictions on the actions they can perform.
Users1

/user (Billed Yearly) and

/user (Billed Monthly)

/user (Billed Yearly) and

/user (Billed Monthly)

/user (Billed Yearly) and

/user (Billed Monthly)
Profiles Add-on: / month for every 5 profiles251020
Roles Add-on: / month for every 5 roles251020
 

Data Administration

Import Data250 records/batch10,000 records/batch10,000 records/batch20,000 records/batch
Import HistoryPast 60 daysPast 60 daysPast 60 daysPast 60 days
Free Data Backup2/month2/month2/month
One Time Data Backup

/request

/request

/request

/request
File Storage/Org1 GB1 GB1 GB1 GB
File Storage/User512 MB/user512 MB/user512 MB/user
File Storage

₹250

/5GB/month

₹250

/5GB/month

₹250

/5GB/month
Audit log   
Find and Merge Duplicates    
Duplicates Cleanup  
Export limits 200,000 records per export.10 Exports per day100 Exports per day100 Exports per day100 Exports per day
 

Pipelines

Team Pipelines Create dedicated pipelines for different customer-centric operations with pipeline-specific fields, record types, stages, and profile permissions.13515
Sub-Pipelines Sub-pipelines are just the traditional pipelines that contains a series of stages. You can have multiple sub-pipelines inside a Team Pipeline.1152590
Custom Fields10/Team Pipeline25/Team Pipeline50/Team Pipeline
Stages 25 /Sub-pipeline 25 /Sub-pipeline 25 /Sub-pipeline 25 /Sub-pipeline
Tags10/Team Pipeline30/Team Pipeline30/Team Pipeline
Custom List Views5/Team Pipeline25/Team Pipeline50/Team Pipeline150/Team Pipeline
Pipeline view (Kanban View)    
 

Customization

Customize your account by adding unique custom fields. Change the way you view your data through customizable list views, and use smart filters to quickly identify the information you need without going through every record manually.
Unique Fields2/module2/module2/module
Custom Fields10/module
(Events, Tasks: 5/module)		25/module
(Events, Tasks: 5/module)		50/module
(Events, Tasks: 5/module)
Lookup Fields5/module5/module
User Fields3/module3/module
Formula Fields10/module10/module
Custom List Views5/module25/module50/module50/module
Max Records in List View50100100100
Customize Related Lists Tabs    
Tags5 tags/record, 10 tags/module5 tags/record, 30 tags/module10 tags/record, 50 tags/module
Calendar View   
Sheet View    
Target Meter  
Custom domains in
Form sharing links		   
 

Automation

Automations(Workflows +
Stage Automation)		3 rules/org30 rules/org50 rules/org100 rules/org
Date/Time based triggers    
Instant Actions    
Scheduled Actions (Workflows)    
Task Actions1 task/action3 tasks/action3 tasks/action5 tasks/action
Email Actions1 alert/action3 alerts/action3 alerts/action5 alerts/action
Field Updates1/action3/action3/action5/action
Connected Records Automatically move records from one Team Pipeline to another Team Pipeline with Connected Records action in Workflows.1/action1/action1/action
Send Email Notification for email fields in the module   
Send email notification
for record owners/creators/owner's manager		    
Forms Add-on: /month per additional web form13510
Approve Records    
Notify Record Owner   
Create Record   
 

Advanced Features

Stage Transition Rules Create Rules that mandate users to fill specific fields when they try to move a record to a specific stage.  
Multi Currency  
Create new organization   
 

Integrations and Toppings

Zoho Desk    
Zoho Books/Invoice   
Zoho Meeting   
Zoho Campaigns    
Zoho Forms    
Bigin add-on for Gmail    
Microsoft 365    
Google Contacts & Calendar    
Zapier    
Zoho Flow    
Zoho Analytics    
Zoho CRM    
Zoho Sites    
Zoom Meeting    
Mailchimp   
Constant Contact   
Email-in The first email alias is available for free, and you can automatically convert emails received by email aliases into new records in your pipeline.   
File Cabinet Exchange files with your contacts easily and securely with a unique Workdrive link.

₹250

/month

₹250

/month

₹250

/month
Microsoft Teams    
Whatsapp Integration   
Zoho Landing Page integration    
Zoho Directory    
Merge templates using Zoho Writer    
Zoho FSM Integration    
Zoho Thrive   
Tiktok Lead Ad Sync TikTok Lead Ads with Bigin using LeadChain to enable two-way data flow for improved targeting.   
Facebook Lead Ads Integrate Facebook Lead Ads with Bigin via LeadChain to enable two-way data flow for improved targeting.   
LinkedIn Lead Ads Connect LinkedIn Lead Ads to Bigin using LeadChain to enable two-way data flow for improved targeting.   
 

Channels

In-built Telephony    
PhoneBridge Marketplace    
Twitter    
Signals Get real-time notifications whenever contacts open your email, mention on Twitter and so on.    
 

Email

Connect all major email services to your Bigin account, send mass emails, and get email open/click notifications.
IMAP   
Email Templates Add-on: /month per 5 additional templates52040100 (including default template)
Attachments in Templates3 MB/template3 MB/template3 MB/template3 MB/template
Zoho Mail Add-on   
Mass Emails150 emails/day/org20/day/org in Trial300 emails/day/org20/day/org in Trial1000 emails/day/org20/day/org in Trial
Attachments in Mass Emails3 MB/email3 MB/email3 MB/email
Individual Email50/day/user300/user/day 50/user/day (200/day/org) in Trial300/user/day 50/user/day (200/day/org) in Trial300/user/day 50/user/day (200/day/org) in Trial
Attachments in Individual Email3 MB/email10 MB/email10 MB/email10 MB/email
Automation Emails
( Max limit per day.)		50 emails/user licence,
150 emails/day,
(whichever is lower)		100 emails/user licence,
5000 emails/day,
(whichever is lower)		100 emails/user licence,
5000 emails/day,
(whichever is lower)		100 emails/user licence,
5000 emails/day,
(whichever is lower)
Email Insights   
 

Analytics

Connect all major email services to your Bigin account, send mass emails, and get email open/click notifications.
Standard dashboards    
Custom Dashboards102050
 

Add-ons

Records Upto 1M additional records can be purchased

₹

/month per 10,000 additional records;

₹

/month per 10,000 additional records

₹

/month per 10,000 additional records
Team Pipelines Upto 10 add-on team pipelines can be purchased

₹

/month for every additional Team Pipeline

₹

/month for every additional Team Pipeline

₹

/month for every additional Team Pipeline
Fields Upto 100 additional fields can be purchased

₹

/month for every 5 additional fields

₹

/month for every 5 additional fields

₹

/month for every 5 additional fields
Roles Upto 100 additional roles can be purchased

₹

/month for every 5 additional roles

₹

/month for every 5 additional roles

₹

/month for every 5 additional roles
Profiles Upto 100 additional profiles can be purchased

₹

/month for every 5 additional profiles

₹

/month for every 5 additional profiles

₹

/month for every 5 additional profiles
Forms Upto 25 additional forms can be purchased

₹

/month per additional web form

₹

/month per additional web form

₹

/month per additional web form
Automations Upto 50 additional automations can be purchased

₹

/month per additional Automation

₹

/month per additional Automation

₹

/month per additional Automation
Email Templates Upto 100 additional templates can be purchased

₹

/month per 5 additional templates

₹

/month per 5 additional templates

₹

/month per 5 additional templates
Email-in Alias The first email alias is available for free.   
Mass Email

₹

/unit (1 unit = 100 emails/day)

₹

/unit (1 unit = 100 emails/day)

₹

/unit (1 unit = 100 emails/day)
 

Developer Tools

APIs (Max allowed credits)
More details on limits API limits vary based upon user license purchased. 		5000 credits/day/orgOne to 50,000 credits + (No of user licenses * 250)One to 50,000 credits + (No of user licenses * 250)One to 50,000 credits + (No of user licenses * 250)