The CRM for
small businesses with big ambitions
Stop losing leads in spreadsheets, inboxes, and WhatsApp threads. Bigin brings every customer conversation into one place, organized exactly how your business works.
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50,000+ businesses already run on Bigin.
Yours could be next
Read All Case Studies "Recorded a massive revenue increase of 232% within the first three months of using Bigin (May to July 2024)." Read Full Story
to watch
"ACF Events doubled both in size and revenue, which showcases the positive impact of streamlining sales and admin operations with Bigin." Read Full Story
"We are a startup located in the US. Our focus is on connecting with farmers and helping them become digitally proficient."
to watch
"The CRM options available in the market are either too expensive, with complex features that are not essential for a small business, or are priced less with nominal features." Read Full Story
to watch
"What I love about Bigin is its flexibility, agility, ease of use and it's management— just wonderful!" Read Full Story
to watch
"We wanted something with the right complexity that the team could handle using on a daily basis, and that's what we found with Bigin." Read Full Story Read Full Story
"Recorded a massive revenue increase of 232% within the first three months of using Bigin (May to July 2024)." Read Full Story
to watch
"ACF Events doubled both in size and revenue, which showcases the positive impact of streamlining sales and admin operations with Bigin." Read Full Story
"We are a startup located in the US. Our focus is on connecting with farmers and helping them become digitally proficient."
to watch
"The CRM options available in the market are either too expensive, with complex features that are not essential for a small business, or are priced less with nominal features." Read Full Story
to watch
"What I love about Bigin is its flexibility, agility, ease of use and it's management— just wonderful!" Read Full Story
to watch
"We wanted something with the right complexity that the team could handle using on a daily basis, and that's what we found with Bigin." Read Full Story
to watch
"What I love about Bigin is its flexibility, agility, ease of use and it's management— just wonderful!" Read Full Story
"Deploying Bigin with the versatility of multiple pipelines for the different services I have has been a life saver."
to watch
"We wanted something with the right complexity that the team could handle using on a daily basis, and that's what we found with Bigin." Read Full Story
"I can now track which stage each contact is in, how many calls our team has made, and how many customers we’ve converted with the help of Bigin." Read Full Story
to watch
"What I love about Bigin is its flexibility, agility, ease of use and it's management— just wonderful!" Read Full Story
"Deploying Bigin with the versatility of multiple pipelines for the different services I have has been a life saver."
to watch
"We wanted something with the right complexity that the team could handle using on a daily basis, and that's what we found with Bigin." Read Full Story
"I can now track which stage each contact is in, how many calls our team has made, and how many customers we’ve converted with the help of Bigin." Read Full Story
From capturing leads to running campaigns to resolving tickets,Bigin works for every team in your business.
One CRM for every team in your business.
Sales
- Full pipeline visibility
- Automated follow-ups
- Built-in Email, Calls, WhatsApp
- Booking and appointment scheduling
Onboarding
- Customized email flows
- Calendar sync with Google and Outlook
- Automated tasks & events
- Tags and notes for record management
Operations
- QuickBooks and Zoho Books integration
- Forms for data collection
- Payment collection links
- Multiple pipelines for different operations
Customer Service
- Ticket and inquiry tracking
- Zoho Desk integration
- External sharing of ticket status
- Instant notifications for tickets
Marketing Ops
- Meta, LinkedIn, TikTok ad lead sync
- Built-in mass emailing support
- Zoho Campaigns and Mailchimp integration
- Smart analytics via Dashboards
Meaningful AI. Right where you need it.
Bigin includes a built-in intelligence layer — powered by Zia — that helps your team write better, catch up faster, and let the repetitive work run itself.
- No new tools.
- No separate subscription.
- Already in Bigin.
Here's why your team will
Love Bigin.
Here's why!
All your customer information in one place.
Stop digging through spreadsheets
for customer info. Bigin gives you a 360° view so you can track every conversation, plan follow-ups, and stay on top of everything in one place.
Never lose track of where
a deal stands.
Remember tracking deals on a whiteboard? Bigin does that, without the markers. One visual pipeline for every part of your business.
Deal tracking in Bigin
Stay in touch across
every channel, without
the chaos
Emails, calls, WhatsApp, social media. Bigin pulls every channel together so nothing slips through.
Multichannel communication
Let Bigin handle
the repetitive work
Bigin's automation handles the repetitive stuff so you don't have to. Trigger email sequences, schedule actions, assign tasks, and let Bigin do the follow-through
Workflows in Bigin
Bigin goes where you go.
Away from your desk doesn't mean away from your business. Our top-rated mobile app keeps everything you need right in your pocket,
on any device.
Bigin on the go 
Bigin integrates with all
the tools you already love.
See all integrations Let's get you started quickly with the world's most affordable small business CRM
Try 15-Days Free Trial See Our Pricing No credit card needed. Cancel anytime.Do it all, but never do it alone.
- Phone, email, and
live chat support whenever you need it. - Not sure where to start?
Our free consultation helps you set Bigin up around your business. - Enjoy migration assistance and free onboarding.
- Try one of our pre-built business templates.
- Need extra help? Our partner network
is ready to get you up and running.
30+ Years of experience in serving businesses.
18 Datacenters Best-in-class datacenters across the globe.
Zero compromise on data privacy.
Your customer data is yours. Zoho's infrastructure is built to keep it that way, backed by ISO, GDPR, SOC, and HIPAA certifications
Frequently asked questions
No, we do not ask for your credit card for the trial. Even after your free trial ends, you can continue using our forever free plan.
The WhatsApp integration is easy to set up and easier to use. Follow the steps in this link to get started now.
No, you can integrate WhatsApp with Bigin with just a Facebook Business page. Starting November 1, 2023, business verification is no longer mandatory in order to increase your messaging limit. However, you can send messages only to 1,000 unique contacts per month without verification.
Yes, you can use an existing WhatsApp number. However, you must delete the WhatsApp account in your mobile device associated with that number before proceeding with the Bigin-WhatsApp Integration.
No, you can't use the same number for both the Bigin-WhatsApp integration and the WhatsApp mobile app due to Meta's limitations.