Your small business CRM
Simple to start.
AI-ready to grow.
Most businesses still run on spreadsheets, email, WhatsApp,
and gut feel. Bigin gives you the structure to win more customers, without the complexity of a big CRM.
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50,000+ businesses already run on Bigin.
Yours could be next
Read All Case Studies Recorded a massive revenue increase of 232% within the first three months of using Bigin (May to July 2024). Read Full Story
to watch
ACF Events doubled both in size and revenue, which showcases the positive impact of streamlining sales and admin operations with Bigin. Read Full Story
We are a startup located in the US. Our focus is on connecting with farmers and helping them become digitally proficient.
to watch
The CRM options available in the market are either too expensive, with complex features that are not essential for a small business, or are priced less with nominal features. Read Full Story
to watch
What I love about Bigin is its flexibility, agility, ease of use and it's management— just wonderful! Read Full Story
to watch
We wanted something with the right complexity that the team could handle using on a daily basis, and that's what we found with Bigin. Read Full Story
Recorded a massive revenue increase of 232% within the first three months of using Bigin (May to July 2024). Read Full Story
to watch
ACF Events doubled both in size and revenue, which showcases the positive impact of streamlining sales and admin operations with Bigin. Read Full Story
We are a startup located in the US. Our focus is on connecting with farmers and helping them become digitally proficient.
to watch
The CRM options available in the market are either too expensive, with complex features that are not essential for a small business, or are priced less with nominal features. Read Full Story
to watch
What I love about Bigin is its flexibility, agility, ease of use and it's management— just wonderful! Read Full Story
to watch
We wanted something with the right complexity that the team could handle using on a daily basis, and that's what we found with Bigin. Read Full Story
to watch
What I love about Bigin is its flexibility, agility, ease of use and it's management— just wonderful! Read Full Story
Deploying Bigin with the versatility of multiple pipelines for the different services I have has been a life saver.
to watch
We wanted something with the right complexity that the team could handle using on a daily basis, and that's what we found with Bigin. Read Full Story
I can now track which stage each contact is in, how many calls our team has made, and how many customers we’ve converted with the help of Bigin. Read Full Story
to watch
What I love about Bigin is its flexibility, agility, ease of use and it's management— just wonderful! Read Full Story
Deploying Bigin with the versatility of multiple pipelines for the different services I have has been a life saver.
to watch
We wanted something with the right complexity that the team could handle using on a daily basis, and that's what we found with Bigin. Read Full Story
I can now track which stage each contact is in, how many calls our team has made, and how many customers we’ve converted with the help of Bigin. Read Full Story
From capturing leads to running campaigns to resolving tickets,Bigin works for every team in your business.
One CRM for every team in your business.
Sales
- Full pipeline visibility
- Automated follow-ups
- Built-in Email, Calls, WhatsApp
- Booking and appointment scheduling
Onboarding
- Customized email flows
- Calendar sync with Google and Outlook
- Automated tasks & events
- Tags and notes for record management
Operations
- QuickBooks and Zoho Books integration
- Forms for data collection
- Payment collection links
- Multiple pipelines for different operations
Customer Service
- Ticket and inquiry tracking
- Zoho Desk integration
- External sharing of ticket status
- Instant notifications for tickets
Marketing Ops
- Meta, LinkedIn, TikTok ad lead sync
- Built-in mass emailing support
- Zoho Campaigns and Mailchimp integration
- Smart analytics via Dashboards
Meaningful AI. Right where you need it.
Bigin includes a built-in intelligence layer — powered by Zia — that helps your team write better, catch up faster, and let the repetitive work run itself.
- No new tools.
- No separate subscription.
- Already in Bigin.
Our native AI features are now available for early access.
Our native AI features are now available for early access.
Our native AI features are now available for early access.
Here's why your team will
Love Bigin.
Here's why!
All your customer information in one place.
Stop digging through spreadsheets
for customer info. Bigin gives you a 360° view so you can track every conversation, plan follow-ups, and stay on top of everything in one place.
Never lose track of where
a deal stands.
Remember tracking deals on a whiteboard? Bigin does that, without the markers. One visual pipeline for every part of your business.
Deal tracking in Bigin
Stay in touch across
every channel, without
the chaos
Emails, calls, WhatsApp, social media. Bigin pulls every channel together so nothing slips through.
Multichannel communication
Let Bigin handle
the repetitive work
Bigin's automation handles the repetitive stuff so you don't have to. Trigger email sequences, schedule actions, assign tasks, and let Bigin do the follow-through
Workflows in Bigin
Bigin goes where you go.
Away from your desk doesn't mean away from your business. Our top-rated mobile app keeps everything you need right in your pocket,
on any device.
Bigin on the go 
Bigin integrates with all
the tools you already love.
See all integrations Let's get you started quickly with the world's most affordable small business CRM
Try 15-Days Free Trial See Our Pricing No credit card needed. Cancel anytime.Do it all, but never do it alone.
- Phone, email, and
live chat support whenever you need it. - Not sure where to start?
Our free consultation helps you set Bigin up around your business. - Enjoy migration assistance and free onboarding.
- Try one of our pre-built business templates.
- Need extra help? Our partner network
is ready to get you up and running.
30+ Years of experience in serving businesses.
18 Datacenters Best-in-class datacenters across the globe.
Zero compromise on data privacy.
Your customer data is yours. Zoho's infrastructure is built to keep it that way, backed by ISO, GDPR, SOC, and HIPAA certifications.
Frequently asked questions
Bigin is a CRM built for small businesses. It brings leads, deals, customer conversations, and follow-ups into one organized workspace so you stop juggling spreadsheets, inboxes, and chat threads. Over 50,000 businesses run on Bigin across sales, onboarding, operations, customer service, and marketing.
Bigin is built for small businesses with 1 to 20 employees, including agencies, consultancies, real estate firms, schools, clinics, retailers, and ecommerce brands. If you've outgrown spreadsheets but find traditional CRMs too complex or expensive, Bigin sits in that gap.
Zoho CRM is built for mid-market and enterprise sales teams with multi-step workflows and deep customization. Bigin is simpler, costs less, and gets you running in about 30 minutes. You can upgrade to Zoho CRM later if your business grows beyond Bigin's scope.
Bigin has three editions: Express, Premier, and Bigin 360. Each is priced for small business budgets with monthly and annual billing options. See the pricing page for current rates in your region.
No. The 15-day free trial requires no credit card and no commitment. You can cancel anytime, and your data stays available if you decide to come back later.
Yes. Bigin supports CSV imports from spreadsheets and direct migration from HubSpot, Salesforce, Pipedrive, and Zoho CRM. The onboarding team will help you map fields and bring contacts, deals, and history across at no cost.
Yes. Bigin's WhatsApp integration lets you send messages, receive replies, and track full conversation history against each contact or deal. Calls and emails sit in the same record, so your team sees one complete view per customer.
Bigin connects with Zoho Books, Zoho Analytics, QuickBooks, Microsoft 365, Microsoft Teams, Google Workspace, Shopify, PayPal, Instagram, Meta Ads, LinkedIn Ads, TikTok Ads, Mailchimp, and 2,000+ apps through Zapier. The full list is on the integrations page.
Yes. Bigin runs on Zoho's infrastructure, certified for ISO 27001, GDPR, SOC 2, and HIPAA. Zoho doesn't sell customer data or use it for advertising. You own your data and can export it anytime.
Yes. The Bigin mobile app is available on iOS and Android, with offline access, call logging, and AI features through Apple Intelligence and Galaxy AI for on-device writing, summaries, and translations.
Every Bigin plan includes phone, email, and live chat support. New users get a pre-sales consultation, free migration assistance, and onboarding help. A global partner network is available if you want hands-on implementation.